“Edgewater Systems retained Dr. Denise Rucker and Effective Performance Solutions to develop and administer a leadership training program for our leadership team. We were very pleased with the outcome. Everything was prepared and delivered in a very professional manner. Our team members commented that the training received was excellent. They are all very excited about what they were able to take away from the training. Many of the concepts and principles have already been incorporated into our operations. We look forward to bringing Effective Performance Solutions to our organization in the future so that we may build upon these very valuable and newly acquired skills and information.”

“I’ve contracted with Dr. Denise Rucker on several projects over the past few years. On each project, Denise collaborated with various members of my staff to develop workforce improvement solutions for delivery to our internal customers. Denise is extremely knowledgeable, professional, and very easy to work with. We’ve received positive feedback from our customers on the quality of the programs we co-developed with Denise and would not hesitate to contract with her on future performance improvement initiatives.”

“EPS has completed two successful projects for me in two different organizations. On the first project, EPS developed a custom workshop for our trainers to help us move towards being a performance-based organization. This workshop was delivered in two locations and we received high praise for both sessions. I called on EPS again after joining a healthcare organization to work with some of our systems designers to come up with an approach for teaching a new system. As a result of EPS’s involvement, we were able to save a substantial amount of money because, based on the results of EPS’s analysis, the amount of training needed on the system was reduced significantly. Dr. Rucker was also able to recommend another consultant to create a technical manual for us when a need arose during the project. This, too, was a very successful engagement.  Dr. Rucker brings practical solutions that are easy to implement because they directly address the need at hand.  Her depth of knowledge and experience ensure that products and services work within the larger system. Aside from her professional qualifications, I've always enjoyed Denise's personal approach and her enthusiasm for our projects.”

“As a new leader in a learning and development role, I contracted with Dr. Denise Rucker to help me improve the performance of my team. Dr. Rucker conducted multiple group sessions with my team to identify, document, and improve the jobs, tasks, and business processes performed in our department. This work resulted in a manual which contained detailed flowcharts of all the tasks and business processes and served as the foundation for the leadership decisions I made in this role. It gave me the data I needed to reorganize my department and maximize the capacity of my team. Dr. Rucker did an excellent job on this project and worked well with my staff. I will definitely hire her again.”